Returns Policy
Returns Policy
We deal with 100 % original products and directly source all products from Korea.
WE MENTION EXPIRY DATES AND PACKAGING CONDITION ETC IN CERTAIN CASES IN PRODUCT DESCRIPTION, AND WILL NOT BE HELD RESPONSIBLE IN CASE A CLIENT HAS NOT CONSULTED THE DESCRIPTION BEFORE ORDERING.
1. There is no fake or counterfeit or leftover items in our store as we deal original products, that is the reason we do ot accept retun or refund of delivered orders. .
2. Exchange of item is possible when the customer received leak product and informed us immediately after receiving the parcel within 24 hours, only in the case if you are our loyal customer.
3. Mind of Change, close expiry, placing of wrong items, there is no accapetance.
4. Always write the correct email address, as we sent tracking detail or order detail email to the email of customers.
5. In case, parcel is returned due to customer refusion, customer should pay double shipping fee (600 Rs) to proceed their new order, unable to pay the retunred order shipping fee, your parcel will be considered as cancelled
In Pakistan, there is no exact time and date of delivery, please understand & keep tracking your parcel by yourself.
5. You may not received tracking details on your number due to a change of network, That’s why we request that you to mention the correct email address.
6. A discount or coupon is applicable to non-discounted items.
7. There can be dents on the product box, as during international shipping and local shipping this can happen. So no return or refund in that case, as no 100 % safe shipping from local shippers. So please bear with us.
8. We always try to provide good quality customer services; however, we will not bear any unethical and threatened behavior from the customer . Definitly, everyone deserves respect, either seller or buyer.
9. We sell the product as we received it from a brand or authorized distributor. Some products have seals on their boxes, and some products do not. Please try to understand.
10. Damage (not box), leak product, or missing item replacement can be claimed within 24 hours of receiving the product.
11. Payment Received confirmation email usually sent within 24 hours of payment received on customer mentioned email. So we request the customer to write the correct email address.
12. We are sellers, we are not manufactuer.
RETURN ADDRESS:
Korean Megastore Belle
03064386544
Opposite Ali Town, Beside HBL and Sohneri Bank. , 1 km Raiwind Road Thokar Niaz Biag Lahore.
(You must mention your Name, Contact number and invoice number along with returned product, so we can track it and process the return)
REFUND OPTIONS:
The client has only one option for payment redemption:
— Store Credit: An equivalent amount of purchase can be made after deduction delivery charges.